Ensuring Trusted AI | Salesforce CIO Corner

On this episode of CIO Corner, Mat Mathews, former CTO at Boys & Girls Clubs of America, and Juan Perez, CIO at Salesforce, discuss how AI agents can assist nonprofits in carrying out their operations through fundraising and donor and volunteer outreach. The conversation addresses the critical aspects of responsible AI implementation in the nonprofit sector, where data security and ethical considerations are paramount. Both IT leaders advocate for starting with small, impactful projects to demonstrate value and secure buy-in while aligning AI initiatives with organizational goals and robust data governance for accuracy and trust.

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